Your privacy
matters to us.
This Privacy Policy explains how Innovationia Connect may collect, use, store, share and protect personal information when you use our website or interact with our services.
This policy applies to personal information collected through the Innovationia Connect website, project enquiries, communications and related digital services.
Overview
Innovationia Connect respects your privacy and is committed to handling personal information responsibly.
This Privacy Policy explains the types of personal information we may collect, why we collect it, how it may be used, who it may be shared with, how long it may be retained and the choices available to you.
By using this website or submitting information to us, you acknowledge the practices described in this policy. Where consent is required by law, we will seek that consent separately.
Information We Collect
We may collect information that you provide directly and limited technical information generated when you use the website.
Identity Information
Name, business or company name and similar identifying information.
Contact Information
Email address, telephone number, WhatsApp number and preferred contact method.
Project Information
Services required, budget range, timeline, website address and project details.
Communications
Messages, enquiries, feedback and correspondence you send to us.
Technical Information
IP address, browser type, device information, pages visited and similar technical data where collected.
Marketing & Analytics Data
Advertising interactions, analytics events and campaign attribution where these tools are enabled.
How We Use Information
Personal information may be used for purposes including:
Responding to enquiries and communicating with you.
Understanding your project, business objectives and service requirements.
Preparing proposals, quotations and project scopes.
Providing websites, marketing, e-commerce, software and related services.
Managing customer relationships and project communications.
Operating, maintaining and improving our website and digital systems.
Measuring website and campaign performance where analytics tools are enabled.
Detecting spam, fraud, abuse and security threats.
Complying with applicable legal, regulatory and contractual obligations.
Legal Basis for Processing
We process personal information only where there is an appropriate legal basis under applicable data protection law.
Depending on the circumstances, this may include your consent, taking steps at your request before entering into a contract, performing a contract, complying with a legal obligation, or pursuing legitimate business interests where those interests do not override your rights and freedoms.
International Data Transfers
Some technology or service providers may process or store information outside Kenya. Where personal information is transferred internationally, we seek to use appropriate safeguards required by applicable data protection law and to work with providers that maintain appropriate privacy and security measures.
Data Retention
We aim to keep personal information only for as long as reasonably necessary for the purposes for which it was collected, including business, contractual, legal, accounting, security and dispute resolution requirements.
Retention periods may vary depending on the type of information, the relationship with you, applicable legal requirements and the reason the information was collected.
Information that is no longer required may be deleted, anonymised or securely archived where appropriate.
Data Security
We use reasonable technical and organisational measures designed to protect personal information from unauthorised access, alteration, disclosure, accidental loss, misuse or destruction.
No internet transmission or storage system can be guaranteed to be completely secure, so absolute security cannot be guaranteed.
Your Privacy Rights
Subject to applicable law and any relevant exceptions, you may have rights relating to your personal information, including:
Right to be informed
Receive clear information about how your personal data is processed.
Right of access
Request information about personal data we hold about you.
Right to correction
Request correction of inaccurate or incomplete information.
Right to deletion
Request deletion where applicable and legally permitted.
Right to object
Object to certain processing activities where applicable.
Withdraw consent
Withdraw consent where consent is the legal basis for processing.
To exercise a privacy right, contact us at info@innovationiaconnect.com.
Marketing Communications
Submitting a project enquiry does not automatically mean that you have agreed to receive unrelated marketing communications.
Where we send direct marketing communications, we will do so in accordance with applicable requirements and provide a reasonable way to unsubscribe or opt out.
If you ask us to stop sending direct marketing messages, we will process your request as required by applicable law.
Third-Party Websites & Links
Our website may contain links to websites, platforms or services operated by third parties. Their privacy practices are governed by their own policies. We encourage you to review those policies when leaving our website.
Children's Privacy
Our services are primarily intended for businesses and professional users. We do not knowingly seek to collect personal information from children through our general project enquiry process. If you believe a child has provided personal information to us inappropriately, please contact us.
Changes to This Privacy Policy
We may update this Privacy Policy when our services, technologies, processing practices or legal obligations change. The latest version will be published on this page with an updated revision date.
Contact Us
If you have a question about this Privacy Policy, our handling of personal data, or wish to exercise a privacy right, you can contact Innovationia Connect using the details below.
If you are not satisfied with how a data protection concern has been handled, you may have the right to raise the matter with Kenya's Office of the Data Protection Commissioner (ODPC).
Office of the Data Protection Commissioner↗Talk to us about your information.
Contact us if you have questions about the information we hold or how it is handled.
Contact us↗